BACK TO THE MOON 猫山王榴莲冰皮月饼 (仅限西马）

一盒RM138 附送一个精美保冷袋

一盒6粒 | 每粒60g

下单前请先仔细阅读以下说明，以免影响您的订单安排哦 🤍

❄️ Cold Chain Delivery Information

冷链配送说明

To ensure every Musang King Snowskin Mooncake arrives in its best condition, all orders are delivered via cold chain transportation.

为了确保每一盒猫山王饼皮月饼保持最佳品质与新鲜度，所有订单均采用冷链配送。

🚚冷柜运输 

✅寄出后大约7个工作日送到

✅每个星期5安排冷链运输，如急需，JB/KL AREA可自行安排LLM/GRAB运送

📦 订单寄出后，物流单号会发送至您下单时填写的 Email，请留意查收邮件。

❌冷柜运输不是当天寄出当天收到

⚠️ 签收及保存提醒｜Delivery & Storage Reminder

月饼必须有收件人在家签收。收到后，请立即放入冷冻层保存。

Someone must be available at home to receive the mooncakes. Once received, please place them in the freezer immediately.

📝 如有指定收货日期，请在下单时于备注栏注明。
若未特别备注，仓库将按照订单顺序陆续安排发货。

📍 JB & KL 地区

1–4 Boxes / 1–4 盒
🚚 Cold Chain Delivery Fee: RM15

🚚 冷链运费：RM15

5 Boxes & Above / 5 盒或以上
✅ FREE Cold Chain Delivery (One delivery address only)

✅ 免冷链运费（限同一收货地址）

📍 Other Areas (West Malaysia)

西马其他地区

1–5 Boxes / 1–5 盒
🚚 Cold Chain Delivery Fee: RM30

🚚 冷链运费：RM30

6 Boxes & Above / 6 盒或以上
✅ FREE Cold Chain Delivery (One delivery address only)

✅ 免冷链运费（限同一收货地址）

⚠️ 月饼签收重要提醒｜Important Mooncake Delivery Notice

近期我们收到部分顾客反馈，使用冷链配送的月饼在签收时出现损坏或变质的情况。

若您收到的月饼状态异常，请先不要丢弃外包装袋，并立即拍下以下照片：

1. 外包装袋上的 AWB 运单（需清楚显示 Tracking Number）
2. 月饼损坏或变质情况的照片

请尽快将照片及订单资料发送给我们的客服团队，我们会协助您进行后续处理。

感谢您的理解与配合，也对因此造成的不便深感抱歉。

Recently, we have received feedback from several customers that their mooncakes arrived damaged or spoiled after cold-chain delivery.

If your mooncakes arrive in an unsatisfactory condition, please do not discard the outer packaging. Kindly take clear photos of:

1. The AWB label on the outer packaging, with the tracking number clearly visible
2. The damaged or spoiled mooncakes

Please contact our customer service team as soon as possible and provide the photos together with your order details. We will assist you with the necessary follow-up.

Thank you for your understanding and cooperation. We sincerely apologize for any inconvenience caused.

自取JB/KL

📌JB自取：

KIKIBOX JB (0128822391)

30,JALAN ECO CASCADIA 6/2, TAMAN SETIA ECO CASCADIA,81100 JOHOR

MON - FRI (10AM - 6PM)

SAT (10AM - 2PM)

📌KL自取：

MDURIANS (0128822391)

Lot pt 1239, Jalan Kip 10, Taman Perindustrian Kip, 52200 Sungai Buloh, Wilayah Persekutuan Kuala Lumpur

MON - FRI (9AM - 6PM)

SAT (9AM - 1PM)

*自取订单需等公司联系后才能到店里取货*